Customer demand for blended, converged, multimedia services is driving both new revenue-generating opportunities and major challenges for service providers. Facing increasing competition and commoditization from traditional telecom products, service providers realized the need for the move to next generation, converged, network infrastructures in order to offer new, revenue-generating services. In order to meet the competitive, technological and business challenges associated with network transformation, service providers are looking for a strategy that finds the best, most profitable way to offer these new converged services as quickly and efficiently as possible while providing the highest levels of quality and security.

At the edge of this transformation, outsourcing is increasingly becoming a strategy of choice among service providers which is partnering with a managed services (or hosted applications) provider in its simplest form. Simply stated, the trend toward outsourcing is converting service providers into full or partial Virtual Network Operators (or VNOs), that depend on a network based services and applications deployed and operated by a 3rd party organization, that is called Virtual Network Enabler (or VNEs).

A Virtual Network Enabler (or VNE) that provides services to VNOs, such as packet switching, session control, routing, billing, administration, operations, support of hosted network elements and operations support systems, and provision of back end network elements or other networks, to enable provision of packet voice network services like calling cards, IP telephony, wholesale IP/TDM interconnect. A VNE does not have a relationship with end-user customers. Instead, a VNE provides infrastructure and services to enable VNOs to offer services and have a relationship with end-user customers. VNEs offer the ability for an VNO to focus on their core strengths of brand, customer loyalty and marketing and leave the back-end enablement to VNEs.

From a systems standpoint, designing VNEs is a complex process that includes taking commercial off-the-shelf applications and converting them to work in a multi-tenancy model in a seamless fashion. Verscom offers pre-built end-to-end solutions to VNEs bringing together all the ingredients needed to deliver nomadic retail and wholesale IP Voice VNO applications, without the need to meet the daunting challenges of in-house VNE infrastructure development initiatives. Verscom can also meet the requirements of the voice-centric, operationally "light" Mobile VNEs (or MVNEs) of today.

Verscom solutions below are architected in the way to enable multi-tenancy model for VNEs: