Total Business Management Platform Solutions for Next Generation Services

Packet-voice networks are evolving and wireline and wireless service technologies are converging by enabling more and more sophisticated seamless services, including multi-media over quadruple play environments through technology-agnostic access means. Besides today’s consumers demand a greater selection of services, more personalized attention and more competitive pricing. Operators pursue many different strategies aligning today’s technology’s extents to get an edge in this demanding and competitive market. In the hunt for growing revenues, better margins, and price-sensitive customers, operators are turning to a business model of offering a variety of valuable services – whether it is a traditional broadband service provider expanding into triple play or a pureplay wireline operator adding mobile as an MVNO or a legacy player adding packet based VAS. In each case, operators need to be able to compete and expand without the constraints of an inflexible BSS environment. And while revenue generation and customer satisfaction is top-of-mind, consolidation of back office systems is also critical to drive down operational costs and capital expenditures.

The key for all implementation types is the need for a centralized visibility into tightly-coupled complex relations between “subscriber” and “service”. In an environment where competition in each domain is increasingly difficult and prices are under strong downward pressure, a single billing platform for all services and lines of business can be a true competitive differentiator. If an operator has a single view of each subscriber across all services they subscribe to and can offer multi-play bundles and discounts, that operator can create an advantage against niche competitors.

Verscom Solutions, as a complementary to its core service framework offerings, helps you achieve your convergence and consolidation goals with solutions that can capture, rate, price and generate payable transactions for any service delivered over network application delivered by Verscom so you can compete better and consolidate costs at the same time.

Well-Integrated to its NGN and IP Voice applications, Verscom provides an end-to-end solution that serves as a foundation for your evolving multi-service pricing, packaging, payment and customer care needs including:

Flexible, Multi-Service Packaging and Pricing: Offer any combination of services and unique pricing and discount plans. Usage-based, subscription, time-of-day, cross-product discounts and tiered plans can all be easily configured and offered.

Create Offers Independent of Payment Type: Quickly drive new revenue by deploying prepaid/postpaid convergent plans in a matter of days, not weeks or months.

Multi-Service Order Management: Seamlessly manage any order, maintaining consistent customer management practices across any service type from beginning to end of the order process.

Real-Time Network: Immediately monetize real-time usage with active two-way mediation across multiple network elements.

Verscom solution line builds a strong convergent business process management platform foundation that can handle any service, network or payment type through the following functional modularity:

• Customer and Profile Management
• Service and Product Management
• Billing Management
• Subscriber Self-Care
• Inventory Management
• Marketing Management
• Finance Management
• General AR/AP
• Collection Management
• Payment Management
• Process and Workflow Management
• Revenue Management
• Activity and Performance Management
• Channel Management